COMMUNITY ALERT

 

Stuff the Truck

New Braunfels Utilities (NBU) and the New Braunfels Food Bank (NBFB) are teaming up for a “Stuff the Truck” food drive that will help fight hunger and provide hopeand cheer to those in our community who may need a helping hand this holiday season. On Friday, November 22, 2019, during the Downtown Christmas Tree Lighting, and on Thursday, December 5, 2019, during Wassailfest, NBFB volunteers will be on hand to acceptnon-perishable food donations and cash donations. An NBU truck will be positioned in front of the NBU Main Plaza Office, where donations will be accepted.

The NBFB’s most requested food items include: Peanut butter, beans, chili and soups, cereal, tuna, macaroni and cheese, rice, canned lunch meats, pet food, pop top food items, full meals can/box, baby food and diapers.

Additionally, non-perishable food items can be dropped off at the NBU Main Plaza Office, through December 6, at 263 Main Plaza, during regular business hours.

 

Beware of Scammers

We have received reports from customers saying they have received calls and emails from scammers pretending to be NBU. Do not give a caller who you have not verified as an NBU employee any personal information nor click on any links, open attachments or QR codes from unverified NBU emails. You can always Contact our 24/7 Control Center at 830-629-4628 (4NBU) to verify the identity of an NBU employee and check on your account.

 

Beware of Solar Claims  Learn More.

New Braunfels Utilities does not endorse ANY Solar vendors. NBU offers FREE evaluations of residential and commercial solar proposals.
Learn more about the Solar Interconnection Process..

 

Welcome

At New Braunfels Utilities we are about more than simply providing excellent electricity, water, and sewer services to our service area. Our customers are our neighbors and friends, and we cherish each of these relationships.

We are committed to enhancing the quality of our community by providing innovative essential services. By utilizing consistent and efficient improvements and programs we give our neighbors the most valuable service possible. As good stewards, we utilize effective water conservation and environmental protection practices in order to keep the streams and community of New Braunfels pristine for our children and grandchildren.

We look forward to serving you—our neighbors and friends—with the best in electric, water, and sewer services.