At NBU we are about more than simply providing excellent electricity, water and sewer services to New Braunfels. Our customers are our neighbors and friends and we cherish each of these relationships. We are committed to improving the quality of life for our customers through excellence in service. By utilizing consistent efficiency improvements and programs like On Line Account Access and Utility Bill Assistance, we work to give our neighbors the most valuable service possible. As good stewards, we utilize effective water conservation and environmental protection practices in order to keep the streams and community of New Braunfels pristine for our children and grandchildren. We look forward to serving you—our neighbors and friends—with the best in electric, water and sewer services.

Stage 2 watering restrictions went into effect on Tuesday, May 1. Watering with a sprinkler or irrigation system will be limited to one day a week based on the ending number of your address. Sprinklers and irrigation systems can only be used before 10 a.m. and after 8 p.m. This is year-round as well as when drought restrictions are in place. You may still use a handheld hose, soaker hose (that doesn't spray water in the air), bucket or drip irrigation system on any day during Stage 2, but only before 10 a.m. and after 8 p.m. For more information, click here.

If you have any questions regarding the proposed Stormwater Utility fee, please contact the City of New Braunfels at (830) 221-4640 or visit www.nbtexas.org/stormwater. You can also email your questions to stormwater@nbtexas.org.