Dynamic Connections

Dynamic customer connections

NBU is working on a project called Dynamic Customer Connections, where Advanced Metering Infrastructure (AMI) is being installed to improve efficiency of the utility’s system. A Meter Data Management (MDM) system is being installed to work in conjunction with AMI. The combined systems give customers daily data on their usage, and over time will expand services available for customers.

Find out more about Dynamic Customer Connections based on the topics you care about most on our Customer Interest Page!

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To read more about Dynamic Customer Connections, please see the resources below:

Frequently Asked Questions

Customer Benefits

Data Privacy with AMI Meters

Radio Frequency Safety

Texting Outage Notification System

If you have further questions about Dynamic Customer Connections, please call 830-629-8486.