Auto Draft / Budget Billing

Auto Draft

Auto-Draft allows customers to have their NBU bill automatically paid from a checking or savings account on the due date each month. Not only is it convenient, but also allows you to save time and money on postage and gas! You still receive a bill prior to the next draft, which notifies you of the exact amount of the draft. If you would like to sign up for Auto-Draft, you will need to contact NBU at least 7 business days before the next due date of your next bill to enroll.  You can call Customer Service at (830) 629-8400 or come in to our downtown office located at 263 E Main Plaza to fill out an application.


Budget Billing

Enrolling in Auto-Draft also allows you to participate in our Budget Billing Program. With Budget Billing, you can avoid big changes in your utility bill – especially during peak months when air conditioning, heating, and watering can mean higher usage and higher bills.

Budget Billing allows you to pay the same amount every month for 11 months.  On the 12th month, your account is recalculated to reflect actual usage and a revised monthly payment amount goes into effect. It makes your budget easier to manage by spreading actual energy costs evenly over the course of the year. If you are interested in signing up for this program you can call Customer Service at (830) 629-8400 or come in to our downtown office located at 263 E Main Plaza to fill out an application.