Auto Draft / Budget Billing

Auto Draft

Auto Draft allows customers to have their NBU bill automatically paid from a checking or savings account on the due date each month. Not only is it convenient, but also allows you to save time and money on postage and gas! You still receive a bill prior to the next draft, which notifies you of the exact amount of the draft. If you would like to sign up for Auto Draft, contact NBU at least seven (7) business days before the next due date of your next bill to enroll. Call Customer Service at 830.629.8400 or sign up in person at the Main Plaza Office, located at 263 Main Plaza to complete the application.


Budget Billing

Enrolling in Auto Draft also allows you to participate in our Budget Billing program. With Budget Billing, you can avoid big changes in your utility bill, especially during peak months when air conditioning, heating, and watering can mean higher usage and higher bills.

Budget Billing eases the impact of higher seasonal utility bills by spreading your bills into 11 equal monthly payments with the 12th month serving as the reconciling month. It makes your budget easier to manage by spreading actual energy costs evenly over the course of the year. If you are interested in signing up for this program call Customer Service at 830.629.8400 or sign up in person at the Main Plaza Office, located at 263 Main Plaza to complete the application. Click here to learn more.