Water Services

Water Systems Engineering


New Braunfels Utilities Available Water Connections

Water Systems Connection Policy and Specifications

Water and/or Wastewater availability requests: Email contact information and a map of the location.


Developer Driven Projects

To initiate a water and/or wastewater plan review email one (or both) of the following forms:

Developer Driven Project Information Sheet
New Construction Planning Application for Land Subdivision

As-builts must adhere to the Record Drawing CAD GPS Deliverables Standards prior to submission.
Upload here.

Status of your review and/or Approval of Construction Plans for water and/or wastewater.

NOTE: TxDOT utility permitting is required to be filed by NBU.
Initiate the permitting process for installation of water and/or wastewater infrastructure within TxDOT Right-of-Way.

Contact New Construction to inquire about applicable impact fees.

Backflow or CSI Inspection inquiries


2018 Water & Wastewater Impact Fee Report

The 2018 Water & Wastewater Impact Fee Report was approved by the New Braunfels City Council on August 13, 2018 and by the New Braunfels Utilities Board of Trustees on August 30, 2018. The effective date for the updated fee schedule was November 13, 2018.


Capital Recovery Policy, effective November 13, 2018.


Water Operations


Submit 48-hour Construction Notice
Include the following information for your 48-hour notice:
Project Name
Project Number(s)
Contractor Name, email, and phone number


Locate requests are scheduled through Texas811
NOTE: Locates are only performed on public utility infrastructure; any water and/or wastewater utilities on private property should be located by a licensed plumber. The Texas One-Call law requires a request for locates to be submitted at least 48 hours prior to digging 16 inches or deeper.


New Braunfels Utilities must receive a Closeout Form and/or CCTV prior to Final Acceptance of a developer driven project. These items should be dropped off at the NBU Service Center:

355 FM 306
New Braunfels, TX 78130


Status of water and/or wastewater Final Acceptance


Water meter set status