Water Services

Water Systems Engineering


New Braunfels Utilities Available Water Connections

Water Systems Connection Policy and Specifications

Water and/or Wastewater availability requests: Email contact information and a map of the location.


Developer Driven Projects

To initiate a water and/or wastewater plan review email one (or both) of the following forms:

Developer Driven Project Information Sheet
New Construction Planning Application for Land Subdivision

As-builts must adhere to the Record Drawing CAD GPS Deliverables Standards prior to submission.
Upload here.

Status of your review and/or Approval of Construction Plans for water and/or wastewater.

NOTE: TxDOT utility permitting is required to be filed by NBU.
Initiate the permitting process for installation of water and/or wastewater infrastructure within TxDOT Right-of-Way.

Contact New Construction to inquire about applicable impact fees.

Backflow or CSI Inspection inquiries


2018 Water & Wastewater Impact Fee Report

The 2018 Water & Wastewater Impact Fee Report was approved by the New Braunfels City Council on August 13, 2018 and by the New Braunfels Utilities Board of Trustees on August 30, 2018. The effective date for the updated fee schedule was November 13, 2018.


Capital Recovery Policy, effective November 13, 2018.


Water Operations


Submit 48-hour Construction Notice
Include the following information for your 48-hour notice:
Project Name
Project Number(s)
Contractor Name, email, and phone number


Locate requests are scheduled through Texas811
NOTE: Locates are only performed on public utility infrastructure; any water and/or wastewater utilities on private property should be located by a licensed plumber. The Texas One-Call law requires a request for locates to be submitted at least 48 hours prior to digging 16 inches or deeper.


New Braunfels Utilities must receive a Closeout Form and/or CCTV prior to Final Acceptance of a developer driven project. These items should be dropped off at the NBU Service Center:

355 FM 306
New Braunfels, TX 78130


Status of water and/or wastewater Final Acceptance


Water meter set status


Water Treatment and Compliance


The United States Environmental Protection Agency (EPA) requires entities that discharge over 5 million gallons per day of treated wastewater to implement an Industrial Pretreatment Program. The purpose of this program is to protect the City of New Braunfels wastewater collection system, wastewater treatment plants and the New Braunfels Rivers from pollutants.


City of New Braunfels Ordinance


Industrial User Pretreatment Requirement

130-301 Definitions – Significant Industrial User (SIU) - Discharges an average of 25,000 gallons per day or more of process wastewater to the POTW (excluding sanitary, noncontact cooling and boiler blowdown wastewater)


Grease Trap / Interceptor Management

130-308 (c) Interceptors shall be cleaned and serviced at a minimum frequency of 90 calendar days or more often if necessary.


Preliminary Investigation for Potential Industrial Users


Sample Well Requirements


Dental Amalgam




Pretreatment or Lab inquiries contact: pretreatment@nbutexas.com


Sewer Surcharge formula for total suspended solids (TSS) and chemical oxygen demand (COD).

3-month water usage average / 1000 x monthly water usage x current rate

Current COD rate: $.001170

Current TSS rate: $.002670