Laying the Infrastructure for a Resilient Future

New Braunfels Utilities’ two-year rate plan was approved by City Council and went into effect on August 1, 2023. The new rate plan will allow NBU to continue to upgrade and replace outdated infrastructure to reliably serve essential services to our growing community.

This investment in the future ensures that the NBU systems maintain compliance with regulatory agencies, such as the Texas Commission on Environmental Quality, and are prepared to meet the community’s electric, water, and wastewater needs for generations to come.

Your Guide to Understanding Our Current Rate Plan

View the in-depth guide to understanding NBU’s FY’s 2024 and 2025 rate plan featured in New Braunfels’ Community Impact newspaper.

Understanding NBU’s New Rate Plan

Rate Change Process

The rate plan is the result of more than two years of work, which began in February of 2021, when NBU engaged Freese and Nichols, Inc. and sub-consultant NewGen Strategies and Solutions, LLC, to conduct a Cost-of-Service and Rate Design Study, including facilitating NBU’s first-ever Rate Advisory Committee, whose purpose was to provide feedback to NBU and its consultants regarding the proposed FYs 2024 and 2025 rate design from the viewpoint of each committee member’s rate category.

The Committee helped facilitate fair, transparent, and equitable rate designs for electric, water, and wastewater rates for each customer category and helped NBU strengthen key policy areas in preparation for developing the rate plan for FYs 2024 and 2025.

Important Dates
2023 NBU Budget Workshop	March 27, 2023	Meeting Agenda NBU Budget Workshop Presentation
NBU Board of Trustees Meeting	March 30, 2023	Meeting Agenda • Resolution Approving Amendments to City of New Braunfels Code of Ordinances (Electric) • Resolution Approving Amendments to City of New Braunfels Code of Ordinances (Water) • Resolution Approving Amendments to City of New Braunfels Code of Ordinances (Wastewater)
City Council – 1st Reading and Public Hearing on Rates	April 3, 2023	Meeting Agenda NBU FY’s 2024 and 2025 Proposed Rate Plan Presentation
City Council – 2nd and Final Reading on Rates	April 10, 2023	Meeting Agenda Video (Presentation Begins at 3:19:25)
FY’s 2024 and 2025 Two-Year Rate Plan Takes Effect	August 1, 2023

Cost of Service and Rate Design Study

Learn about the results of the Electric, Water, and Wastewater Cost of Service and Rate Design Study conducted by third-party contractor, Freese and Nichols, Inc. and sub-consultant New Gen Strategies and Solutions, LLC.

View the Cost of Service and Rate Design Study

New Braunfels Utilities’ rates are designed to cover the cost of providing essential services. Upgrading and expanding infrastructure to support our community is vital.