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New Braunfels Utilities Enters Second Year of its Two-Year Rate Plan

FOR IMMEDIATE RELEASE
Contact: Gretchen Reuwer
830.608.8823 | greuwer@nbutexas.com

(New Braunfels, TX – July 26, 2024) New Braunfels Utilities (NBU) will enter the second year of its current two-year rate plan on Thursday, August 1, 2024. This will result in a rate increase across electric, water, and wastewater services for NBU customers. The impact to an average residential customer’s bill can be seen in the graphic below:

“This annual adjustment is vital for maintaining the reliability and sustainability of our utility services,” said Ryan Kelso, CEO at NBU. “It also allows us to upgrade or replace aging infrastructure that has been serving our longtime customers for decades.”

CURIOUS ON HOW TO LOWER YOUR MONTHLY BILL?

NBU offers a number of ways to assist you with keeping your usage…and your bill…as low as possible. These include:

  1. Helpful energy and water efficiency tips on the NBU website.
  2. Free performance assessments for your home that can be scheduled on line with our Conservation and Customer Solutions Team or by calling 830.608.8925.
  3. Rebates to help with the cost of your energy and water efficiency investments.

If you find yourself struggling to pay your bill, please reach out to an NBU Customer Service Representative at 830.629.8400 to discuss payment options or to learn more about the NBU Utility Bill Assistance Program that is available for qualifying customers. More information about the rate plan and NBU’s investment in the critical infrastructure serving our customers is available on NBU’s website.

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About New Braunfels Utilities:
New Braunfels Utilities (NBU) strives to be a trusted community partner dedicated to excellence in service and is one of 2,000 community-owned, nonprofit public power electric utilities in the nation.  With a mission of strengthening our community by providing resilient essential services, NBU is governed by a Board of Trustees comprised of residents appointed by the New Braunfels City Council. New Braunfels Utilities provides electric, water, and wastewater services.  Utility revenues are continually invested back into the systems of the customers, which benefits the community.  New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn helps to pay for services such as fire, police, and parks.  Follow NBU on Facebook at facebook.com/newbraunfelsutilities, on X at @nbutexas, and to learn more, visit nbutexas.com.