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For more than 75 years, NBU has served the New Braunfels area with electricity, water, and wastewater.

Our employees are committed to providing efficient and courteous attention to our customers, along with the lowest possible rates. We strive for exceptional customer service and environmental stewardship.


Electric

New Braunfels Utilities acquires power supply from various suppliers in the ERCOT electricity market.  To procure power for its customers that is reliable, affordable, with reduced price volatility, NBU maintains a diverse power supply portfolio.

New Braunfels Utilities’ electric rates are unbundled into distribution charges, generation charges, and transmission charges. Distribution charges are comprised of fixed customer charges and variable kWh charges designed to recover NBU’s cost to maintain its electric infrastructure and deliver reliable service to its customers.

Financial Implication of the Winter Weather Event

Due to the February 2021 extreme winter weather event, New Braunfels Utilities customers will see a slight increase in electric bills. During the winter storm, energy costs soared to as much as $9,000 per kWh. The New Braunfels City Council has approved an issuance of a two-year taxable note to allow NBU to help smooth the costs for customers over time.

View the City Council meeting held March 8, 2021, for full details. The presentation begins at 2:09:12 and ends at 2:31:00.

NBU Financial Presentation

Water

Water rates charged to NBU’s customers are competitive, and generally lower, when compared to neighboring communities. Through increased conservation efforts and customer education, NBU is able to keep costs as low as possible.


Wastewater

Low sewer rates have been managed, and achieved by efficient long-term operations and planning on behalf of NBU. For the years to come, NBU is committed to finding the right balance between fixed and variable rate components driven by higher efficiency water and wastewater usage.

Energy Cost Reduction Initiative

In an effort to be a more transparent organization for our customers and to fulfill the requirements of House Bill 3693, NBU is posting its monthly utility costs. It is important to note that NBU operates three lines of business: Electric, Water, and Wastewater. The machinery, pumps, equipment, fleet and personnel needed to maintain reliability and ensure system operations, as well as the numerous support facilities that house a workforce of more than 300 employees ready to meet the needs of our customers. This posting will be updated annually.

NBU Monthly Utility Costs

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Fiscal Year 2020kWhKWTotal Electric CostGallonsTotal Water Cost
August 20192,406,2215,283$178,857.511,733,361$5,704.64
September 20192,863,3345,535$220,906.172,163,716$7,059.53
October 20192,712,6745,363$225,287.142,708,715$9,017.25
November 20192,457,3835,321$199,213.082,357,624$7,779.87
December 20192,043,1745,207$172,186.442,705,429$12,120.37
January 20202,165,6474,900$177,995.873,372,594$15,379.62
February 20202,066,2725,252$172,722.303,164,864$13,991.07
March 20202,017,2795,100$168,802.272,440,868$10,947.31
April 20202,049,3965,410$172,859.802,607,682$11,712.44
May 20202,233,4115,345$185,608.612,887,696$13,343.21
June 20202,262,0605,651$189,211.972,556,509$11,530.76
July 20202,358,3575,899$214,071.551,970,450$11,037.16