Skip to main content

NOTICE: You have clicked on a link that leaves the New Braunfels Utilities website and you will be redirected to a third-party website. New Braunfels Utilities provides this link for your convenience for purely informational purposes and makes no representations nor has any supervision or control over the quality, content, reliability, or security of the third-party website. By clicking on this link, you do so entirely at your own risk and subject to the terms and conditions of use for the third-party website.

Cancel Accept

ERCOT Issues Energy Emergency Alert Level 2 – Conservation CRITICAL

High Risk of Rotating Outages

(New Braunfels, TX – September 6, 2023) The Electric Reliability Council of Texas (ERCOT) has declared an Energy Emergency Alert (EEA) Level 2. Conservation is critical to avoid an electricity emergency, especially during the peak hours of 6:00 to 9:00 p.m.

Consumers are urged to reduce their electric consumption as much as possible. Steps to help reduce electricity use include:

For more conservation tips, go to nbutexas.com/energy-efficiency-resources.

An EEA Level 2 is issued by ERCOT when there is a likelihood that rotating outages will be needed to reduce load. Rotating outages are controlled, temporary interruptions of electrical service implemented by utilities when it is necessary for ERCOT to reduce demand on the system. This type of demand reduction is only used as a last resort to preserve the electric system’s reliability as a whole.

In these situations, as directed by ERCOT, each utility, including New Braunfels Utilities (NBU), is required to lower the demand on its system based on the percentage of the historic ERCOT peak demand. New Braunfels Utilities typically does this through rotating outages. Customers who experience these rotating outages can minimize power surges by turning off appliances, lights, and other equipment.

Customers are encouraged to view ERCOT’s daily peak demand forecast, current load, and available generation online at ercot.com or by downloading the ERCOT mobile app (available for download at the Apple App Store and Google Play). For the latest grid conditions updates, please follow ERCOT on Twitter (@ERCOT_ISO). ERCOT also offers the Texas Advisory and Notification System (TXANS). More information on how to sign up is available at ercot.com/txans.

New Braunfels Utilities encourages customers to enroll in our Electric Outage Text Notification program by texting “NBU” to 830.629.4628 or call 830.629.8400 during business hours Monday – Friday, from 8:00 a.m. to 5:00 p.m. Updates will be posted on nbutexas.com and NBU’s Facebook page at facebook.com/newbraunfelsutilities and Twitter at @nbutexas.

###

About New Braunfels Utilities:
New Braunfels Utilities (NBU) strives to be a trusted community partner dedicated to excellence in service and is one of 2,000 community-owned, nonprofit public power electric utilities in the nation.  With a mission of strengthening our community by providing resilient essential services, NBU is governed by a Board of Trustees comprised of residents appointed by the New Braunfels City Council. New Braunfels Utilities provides electric, water, and wastewater services.  Utility revenues are continually invested back into the systems of the customers, which benefits the community.  New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn helps to pay for services such as fire, police, and parks.  Follow NBU on Facebook at facebook.com/newbraunfelsutilities, on Twitter at @nbutexas, and to learn more, visit nbutexas.com.