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New Braunfels Utilities Recognized for Reliable Electric Service

FOR IMMEDIATE RELEASE
Contact: Pamela Quidley
Communications and External Affairs Manager
830.312.7940 | pquidley@nbutexas.com

(New Braunfels, TX – April 8, 2022) New Braunfels Utilities (NBU) has received national recognition for achieving exceptional electric reliability in 2021. The recognition comes from the American Public Power Association (APPA), a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities.

The APPA helps electric utilities track power outage and restoration data through its subscription-based eReliability Tracker service. Once per year, APPA’s Reliability Team compares this data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities.

“Once again, public power utilities have demonstrated their commitment to providing highly reliable power to their customers,” said Alex Hofmann, APPA’s Vice President of Technical and Operations Services. “We commend these utilities for their hard work when it comes to keeping the lights on in their communities.”

“We are proud to receive this recognition. It is a testament to the hard work of all our staff to ensure that we keep the NBU service territory powered. When you consider that only 199 utilities received this national recognition for electric reliability, you can begin to understand NBU’s commitment to its customers,” said Melissa Krause, chief strategic communications and security officer. One of the most significant contributions to these statistics is NBU’s tree-trimming program, which has significantly reduced outages caused by falling limbs or other tree-related incidences.

For more information on NBU and its commitment to reliability, visit nbutexas.com.

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About New Braunfels Utilities:
Dedicated to excellence in service, New Braunfels Utilities (NBU) was established in 1942 and is one of 2,000 community-owned, nonprofit public power electric utilities in the nation. The mission of NBU is to enhance the quality of our community by providing innovative, essential services. Governed by a Board of Trustees comprised of local residents appointed by the New Braunfels City Council, NBU is committed to being a recognized and trusted community partner, providing essential electric, water, and wastewater services. Utility revenue is invested back into the utility systems, which benefits the community. New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn helps to pay for services such as fire, police, and parks. Additionally, in 2016, NBU repurposed its former16-acre warehouse site to become the Headwaters at the Comal, to serve as its conservation legacy, which will strengthen the relationship between the community and nature by showcasing the significance of the Comal Springs. Follow NBU on Facebook at facebook.com/newbraunfelsutilities, on Twitter at @nbutexas, and learn more, visit nbutexas.com.