For more than 80 years, NBU has served the New Braunfels area with electricity, water, and wastewater. Our employees are committed to providing efficient and courteous attention to our customers, along with the lowest possible rates. As a nonprofit entity, New Braunfels Utilities’ rates are designed to cover the…
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The resources on this page can help ensure you are prepared for the incoming freezing weather. Preparing Your Home for a Freeze Inside Outside Additionally, the National Weather Service urges area residents to take care of the 4 P’s –people, pets, plants, and pipes. Pressure in Pipes Built-up pressure…
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FOR IMMEDIATE RELEASEContact: Melissa KrauseChief Communications and Strategy Officer830.629.8440 | mkrause@nbutexas.com (New Braunfels, TX – July 29, 2022) – New Braunfels Utilities (NBU) understands July bills, and the current heat wave and drought have created a great deal of anxiety for our customers. It is our mission to be…
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FOR IMMEDIATE RELEASEContact: Melissa KrauseChief Communications and Strategy Officer830.629.8440 | mkrause@nbutexas.com The two sessions will address concerns raised by the community New Braunfels Utilities (NBU) invites the community to attend an Electric Forum planned for Wednesday, August 24, 2022, from 9:00 – 11:00 a.m. or 6:00 – 8:00 p.m.,…
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New Braunfels Utilities will enter the second year of its City Council-approved two-year rate plan for Fiscal Years 2024 and 2025 on August 1, 2024. The rate plan will help fund the costs of the 161 capital improvement projects currently in design or in progress for FY’s 2024-2028, enabling…
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FOR IMMEDIATE RELEASEContact: Melissa KrauseChief Communications and Strategy Officer830.629.8440 | mkrause@nbutexas.com Payment and Extension Plans, Residential Disconnects, and Waiving Late Fees Extended Through November 30, 2022 (New Braunfels, TX – September 30, 2022) – New Braunfels Utilities (NBU) remains committed to helping customers who are struggling to pay high…
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Forecast Reflects Decreases from First-Quarter 2023 FOR IMMEDIATE RELEASEContact: Melissa KrauseChief Communications and Strategy Officer830.629.8440 | mkrause@nbutexas.com (New Braunfels, TX – March 1, 2023) – Current projections indicate New Braunfels Utilities (NBU) customers will see a decrease in the second-quarter cost of power compared to the first quarter of…
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FOR IMMEDIATE RELEASEContact: Melissa KrauseChief Strategic Communications and Security Officer830.629.8440 | mkrause@nbutexas.com (New Braunfels, TX – March 30, 2023) – Today, the New Braunfels Utilities (NBU) Board of Trustees approved the utility’s Fiscal Year (FY) 2024 Budget, Five Year Operating Plan, and proposed two-year rate plan. In February of…
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