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The NBU Utility Bill Assistance Programs are here to help, and may be able to assist customers who are experiencing hardship and financial need. The New Braunfels Foodbank manages the NBU Utility Bill Assistance Program, including the amount of assistance that can be provided to customers to help pay for electric, water, and wastewater charges.

The New Braunfels Food Bank also manages the NBU Low-Income Discount Program, which discounts the total customer bill for those who qualify. The Low-Income Discount Program is available for NBU customers who qualify and is applied over 12-month period.

Experiencing Financial Hardship?

For more information about qualifications or to complete the Utility Bill Assistance or Low-Income Discount Program application, visit the New Braunfels Food Bank:

Utility Bill Assistance Programs
Learn more about the Utility Bill Assistance program and NBU’s partnership with the New Braunfels Food Bank.