Skip to main content

New Braunfels Utilities is here to make sure you stay warm, prepared, and ready for the freezing months.

Pressure in Pipes

Built-up pressure in pipes during winter months can cause a pipe to burst or fracture at its weakest link. As the water in the supply line freezes, it expands, pushing against all the water between it and your home. Allowing a faucet to drip can help mitigate any potential trouble you may experience from a pipe freezing.

Preparing for a Freeze

  • Open the cabinets under the sinks in your kitchen and bathrooms to allow heated air to circulate around the water pipes.
  • Set your thermostat at a minimum of 55 degrees, especially when you are gone for the day or away for a long time.
  • Let indoor faucets drip, but do not run a heavy stream of water (remember, it only takes a small drip).
  • Protect faucets, outdoor pipes, and pipes in unheated areas with pipe insulation. In a pinch, wrapping them with rags, newspapers, trash bags, plastic foam or even bubble wrap can add needed protection.
  • Cover any vents around your home’s foundation.
  • Drain water hoses and store them in a garage or shed.
  • Drain irrigation water supply lines.
  • Protect outdoor electrical pumps.
  • Make sure you know where your home’s water shut-off valve is and how to turn it on and off.
  • Consider turning off your water at the shut-off valve if you leave town. Leave your faucets on when you turn the water off to drain the pipes. Make sure you turn the faucets off before you turn the shut-off valve back on.
  • If you drain your pipes, do not forget to turn off the power to your water heater if it is electric and turn of the gas supply line the water heater if it is a gas appliance.

Extremely cold winter weather can affect your service and may result in increased energy bills. Knowing what to expect during these events can help you conserve energy and stay ahead of higher than expected bills.

Ways to Save Money

Get more for less – in addition to saving water; find out all the ways to save money by taking advantage of NBU’s rebate offerings.

Ways to Save: Rebates

Outdoor water faucets need some extra attention to prevent freezing during winter months.

Purchase a faucet cover to help the spigot stay warm!