The Facts About Hard Water
The Facts About Hard Water | New Braunfels Utilities
Understanding Hard Water in Our Community
Hard water is a natural result of the minerals found in our local water sources. In New Braunfels, groundwater contains higher levels of minerals like calcium and magnesium, which is what makes the water “hard.”
While hard water may leave spots on dishes or cause soap to lather less, it is safe to drink and meets all state and federal drinking water standards. In fact, the minerals found in hard water are naturally occurring and not harmful to your health.
What Makes Water Hard?
As water moves through underground rock formations, it picks up minerals along the way. These minerals remain in the water as it’s delivered to homes and businesses. Because NBU’s water supply includes groundwater sources, some level of hardness is expected. Water hardness can vary depending on location, water source, and seasonal conditions.
How Hard Water Affects Your Home
Hard water may cause:
- White or chalky residue on faucets, fixtures, and dishes
- Reduced soap lather and detergent effectiveness
- Mineral buildup in appliances like water heaters, dishwashers, and washing machines
While these effects can be inconvenient, they do not indicate a water quality or safety issue.
Managing Hard Water
Many customers choose to manage hard water in their homes with treatment options such as water softeners or descaling systems. These systems are optional and based on personal preference.
NBU does not require or recommend specific products, but customers are free to explore solutions that best meet their household needs.
Frequently Asked Questions
Have Questions About Your Water?
If you have questions about water hardness or want to learn more about your water quality, our team is here to help. Contact our customer service department at 830.629.8400.