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We’re Here to Help

Whether you have a question about your account, need help with service, or want to report an outage, New Braunfels Utilities is here to assist you. Our customer service team is available during regular business hours, with support available after hours for urgent needs.

 

Operating Hours

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(Customer Solutions Center & Service Center)

Monday - Friday 8:00 AM - 5:00 PM

Customer Service

Outages

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Phone 830.629.4628

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