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NBU Rebates

Discover available rebate programs that reward you for making energy and water efficient upgrades to your home or business.

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Understanding Your Bill

We’re here to help you understand what you’re paying for, how your charges are calculated, and how to use your bill as a helpful tool—not a confusing one.

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Capital Improvement Projects

Our goal is to ensure growth pays for growth, infrastructure remains resilient, and essential services continue to serve New Braunfels today and for generations to come.

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Keeping Our Water Future Strong

NBU has decades of planning, investment, and stewardship with a diversified water portfolio designed to meet the needs of New Braunfels for the next 50 years and beyond.

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What’s New at NBU

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Notices

New Braunfels Utilities Moves to Conservation Stage 1

July 28, 2026

New Braunfels Utilities (NBU) is transitioning to Conservation Stage 1, effective today, July 28, 2026, in accordance with the City of New Braunfels Code of Ordinances. Under the Ordinances, Mayor French, in consultation with NBU, may adjust water conservation stages as water conditions change. Conservation stages are designed to respond to changing water conditions, including recent rainfall and improved water supply indicators

While Conservation Stage 1 provides greater flexibility, responsible water use remains an important part of protecting New Braunfels’ water future. NBU encourages customers to make conservation a year-round practice that supports the health of local water sources, including the Edwards Aquifer and Comal Springs, and helps maintain a resilient water system during periods of high demand or drought.
Capital Improvement Project

Powering a Growing Community: How two NBU projects are strengthening reliability for New Braunfels 

June 30, 2026

Reliable electric service doesn’t happen by accident. Every day, New Braunfels Utilities invests in the infrastructure needed to keep power flowing to homes, businesses, schools and essential services across our community. This summer, NBU reached major milestones on two electric system projects designed to strengthen reliability and support the growing energy needs of New Braunfels. 
News Archive

Mayor Michael French Begins Service on New Braunfels Utilities Board of Trustees 

June 26, 2026

Following his election as Mayor of New Braunfels, Michael French has joined the New Braunfels Utilities (NBU) Board of Trustees, continuing a longstanding governance structure in which the city’s mayor serves as a member of the Board. 
Behind The Meter

The Team Behind the Scenes, Around the Clock 

June 13, 2026

In recognition of National Control Room Workers’ Day on June 12, NBU is highlighting the dedicated professionals who help keep essential services running around the clock. 
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Every Dollar Counts

Get rewarded for making energy-efficient choices that lower your monthly costs.

Save Money with Rebates

Maximize your home’s efficiency and lower your bills by scheduling a free, in-person assessment with NBU’s experts today.

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Small drips add up fast. Learn how to spot and stop leaks before they cost you.

Detecting a Leak

Smarter watering and lower bills to keep your lawn healthy without overspending.

Irrigation Solutions
Ways to Save

Upcoming Events & Meetings

Customer Solutions Building
Closure

Staff Development Closure

August 13, 2026 | 8:00 AM

Our offices will be closed Thursday, August 13 for staff development. We will reopen on...

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By the Numbers

7

Water Sources:

NBU has decades of planning, investment, and stewardship with a diversified water portfolio designed to meet the needs of New Braunfels for the next 50 years and beyond.

800

Miles of Power:

We proudly provide reliable power to more than 116,400 residents in the New Braunfels community.

5.2

Billion Gallons Treated:

Dedicated to serving our community, NBU successfully treated 5.2 billion gallons of potable water this year to ensure a reliable supply for every home and business.

2.7

Billion Gallons Reclaimed:

We’ve treated billions of gallons of wastewater to protect our local environment and ensure a sustainable future for the community we serve.

Learn More About Our Impact