Customer Tools

Customer Tools | New Braunfels Utilities

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New Braunfels Utilities (NBU) offers easy-to-use tools designed to help you better understand your usage, estimate costs, and make informed decisions about your utility services. Whether you’re tracking how much you use each month or planning ahead for future expenses, these resources are here to support you—clearly, simply, and on your terms.

These tools are part of our commitment to providing transparent information, practical insights, and helpful guidance so you feel confident managing your utilities. Choose a tool below to get started.

Utility Consumption Report

Learn how your utility usage is measured and reported. You’ll also find tips for reading your report and spotting changes that may impact your monthly costs.

Residential Rate Calculator

Get familiar with how residential utility rates work and how costs are calculated. This page walks you through rate structures and shows how different levels of usage can affect your monthly bill.