Water Line Inventory Program
Protecting Drinking Water Through Transparency and Planning
We take pride in providing safe, clean drinking water to our community. As part of that commitment, New Braunfels Utilities launched the Water Line Inventory Program in April 2023 to identify the materials used in water service lines throughout our service area.
This effort helps determine whether any lead service lines still exist on the customer-facing side of properties.
While lead service lines are highly unlikely, identifying materials supports drinking water safety and helps protect public health.
Why We Conducted the Inventory
The Water Line Inventory Program was developed in response to the U.S. Environmental Protection Agency’s 2021 Lead and Copper Rule Revisions. These federal requirements direct water utilities to inventory all water service lines within their service areas.
For New Braunfels Utilities, all service lines installed before 1983 were included in the survey. This timeline was approved specifically for NBU by the Texas Commission on Environmental Quality. The completed inventory was submitted to the Environmental Protection Agency on October 26, 2024.
Water Service Line Inventory Map
Customers can view the results of the inventory through an interactive map that shows known and categorized service line materials.
There Is No Action Required on Your Part
If your home has a lead or copper service line, it will be identified by trained New Braunfels Utilities employees. Customers will be notified by mail if applicable. No action is required unless you receive direct communication.
Notification letters may include:
- Lead Service Line – Unknown water service line letter
- Galvanized Requiring Replacement (GRR) water service line letter
Frequently Asked Questions
Additional Resources
Questions About the Water Line Inventory Program?
If you have questions or need more information, contact us at 830.608.8901.