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Our goal is to make paying your New Braunfels Utilities (NBU) bill as easy, convenient, and secure as possible. We offer a variety of payment methods.

Payments can be made at our downtown office located at 263 Main Plaza, or by calling our automated phone payment service at 1.844.863.7360 when paying with Visa, MasterCard, Discover, or E-check. We also offer Western Union Convenience Pay at several area stores, including HEB, Arlan’s Market, and ACE Cash Express. You are also welcome to call our Main Office at 830.629.8400 on any business day, Monday-Friday between 8:00 a.m. and 5:00 p.m.

Payment Methods