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New Braunfels Utilities Reports Sanitary Sewer Overflow into the Guadalupe River
New Braunfels Utilities (NBU) responded to a sanitary sewer overflow early Wednesday morning after a storm system appeared to have caused a temporary power outage at the Rio Bar Screen Facility, located at 470 Rio Lane. The outage resulted in an unauthorized discharge of an estimated 550,000 gallons of wastewater into the Guadalupe River north of Lake Dunlap. The power outage started around 1 a.m. and was restored at approximately 4 a.m., stopping the wastewater discharge. Once aware of the situation, crews…
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New Braunfels Utilities Issues Water Notice to Residents – April 19, 2026
New Braunfels Utilities (PWS TX0460001) has issued a WATER NOTICE to all customers on April 19, 2026, as required by the Texas Commission on Environmental Quality (TCEQ). View the official notice for your reference. Routine testing identified the presence of coliform and E. coli bacteria in a water sample taken directly from a well, raw…
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NBU Offices Closed for Independence Day
New Braunfels Utilities (NBU) offices will be closed Friday, July 04, 2025, for Independence Day and will re-open Monday, July 07, 2025, at 8 a.m., for normal business hours. NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service…
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NBU Offices Closed for Juneteenth
New Braunfels Utilities (NBU) offices will be closed Thursday, June 19, 2025, for Juneteenth and will re-open Friday, June 20, 2025, at 8 a.m., for normal business hours. NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area…