FAQ Category: Freezing Temperature

Low pressure can indicate a frozen or damaged pipe. Check visible fixtures and report the issue promptly to help prevent further damage.

Stay indoors, dress warmly, and use flashlights instead of candles. Follow generator safety guidelines if applicable, and stay informed about restoration updates. You can track outages at https://www.nbutexas.com/outages/.

Yes, if used properly. Keep heaters at least three feet away from furniture, curtains, and other flammable materials. Plug heaters directly into wall outlets — never use extension cords or power strips. Always turn space heaters off when leaving the room or going to sleep, and choose models with automatic shutoff features whenever possible.

No. Keep your thermostat set to at least 55 degrees to help prevent frozen pipes, even if you’re away.

Heating systems work harder and run more frequently during freezing temperatures to maintain indoor comfort, which can increase overall energy use.