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Why is my line categorized as Galvanized Requiring Replacement (GRR)?
Galvanized pipes can absorb lead if they were previously connected downstream of a lead service line. Because complete historical records […]
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What if I live in an apartment complex?
Service line ownership and responsibilities may vary in multi-family properties. Property owners and managers will be contacted as needed.
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How do I find out if my home has lead service lines?
Customers can view service line material information through the Water Service Line Inventory Map.
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Lead was detected in my drinking water. What should I do next?
If lead is detected, customers will receive guidance on next steps, including testing, mitigation, and available resources.
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Is my home likely to have lead plumbing?
Homes built before 1983 are more likely to have lead-containing materials, which is why those service lines were included in […]
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How can I reduce my exposure to lead from drinking water?
Simple steps such as flushing taps, using cold water for consumption, and maintaining plumbing fixtures can help reduce exposure.
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I have lead lines but can’t afford to replace them. What should I do?
New Braunfels Utilities can help share available resources and guidance if replacement becomes necessary.
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If lead is found and I don’t replace my pipes, will my water be shut off?
No. Water service will not be shut off due to a customer’s decision not to replace a service line.
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If lead is found, do I have to replace my pipes?
Replacement requirements depend on regulatory guidance and individual circumstances. Call 830.608.8901 for more information.
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Should I be worried if lead is found in my service line?
Finding a lead service line does not automatically mean lead is present in drinking water, but it does require awareness […]