FAQ Category: Water Notice

  • How often is backup power tested? 

    We are currently reviewing whether additional testing frequency or enhanced verification steps are needed for critical facilities like the Rio Lift Station, particularly those near environmentally sensitive areas. 

  • Why were both power sources unavailable at the same time? 

    The facility is designed with two independent power sources from separate substations to provide backup power during outages. During the storm, one substation was taken offline due to a lightning strike. The second source was unavailable because it was already out of service for planned maintenance that had been planned in advance of the storm. The overlap of those two conditions resulted in a complete…